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Compliance & COVID-19

Keeping up-to-date on rules and regulations relating to our industry indirectly or directly is an important part of your job as a real estate agent or loan officer working for Excel. We want to make sure our clients, agents, and company are in the best position to help solve problems before they lead to lawsuits. For more assistance with possible legal problems click here.

Compliance Resources

Excel Realty & Mortgage Office Policy Manual

California Association of REALTORS® (C.A.R.) Code of Ethics

National Association of REALTORS® (N.A.R.) Code of Ethics


Association and MLS Rules

Bay East Association

CVAR: Central Valley Association of REALTORS®

CCAR: Contra Costa Association of REALTORS®

CRMLS: California Regional MLS


MLS Listings

PWR: Pacific West Association of REALTORS®

SFARMLS: San Francisco Association of REALTORS®

SCCAOR: Santa Clara County Association of REALTORS®

SILVAR: Silicon Valley Association of REALTORS®

C.A.R. Legal Hotline

The C.A.R. Legal Hotline is a free service for members seeking confidential legal advice about real estate issues. Use this anytime you need legal type advice. Members may use the hotline if they have questions about contract interpretation, arbitration, litigation, tax issues, commission disputes, disclosure requirements, fair housing issues, HOA laws, and more. If you are involved in a transaction with another REALTOR® and there are problems, it is always better to be the first to call C.A.R. Legal. The other agent involved in the transaction cannot call them after you have registered your call.

Attorneys are available Monday-Friday, 9:00AM – 6:00PM PST; Saturday, 10:00AM – 2:00PM. Due to limited staffing on Saturdays, the hotline is restricted for only those questions relating to active transactions.


MON-FRI: 9:00AM – 6:00PM

SAT: 10:00AM – 2:00PM







City Local Ordinances and Disclosures

It is every agent’s responsibility to know the laws in the cities they work in. Please confirm the required local disclosures for your transaction, if any, and ensure the continued ability to post signs by adhering to whatever guidelines are in place in every city.

Alameda County and Contra Costa County

Los Angeles and Orange County

San Joaquin County and Stanislaus County

Santa Clara County Sign Ordinances

Santa Clara County Local Disclosures

COVID-19 Resources

The events surrounding the coronavirus has led to many questions about the continued enforceability of real estate contracts under the circumstances. Rather than risk an uncertain outcome in court or arbitration over such disputes, Buyers and Sellers may elect to address the unanswered issues contractually. The following materials will assist with potential issues in contracts and other issues related to best practices under conditions related to coronavirus.

Quick Guide – Guidance on Visual Inspection Disclosures

Quick Guide – Real Estate Transactions in a Safer Environment

Slides – Real Estate Transaction is a Safe Environment

Best Practices

C.A.R.’s Real Estate Best Practices Guidelines and Prevention Plan for Showings During COVID-19 – Stage 2 Expansion

California’s COVID-19 Industry Guidance: Real Estate Transactions

The Posted Rules for Entry with Pictogram

Excel COVID-19 Prevention Plan & Training Policy

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