Home » FAQ’s FAQ’s GENERAL What Excel staff member do I contact for different issues? I just closed a transaction, what is the process to get paid? How do I set up or change my existing ACH for electronic payments? I’m a new agent to Excel. How do I order business cards, for sale and open house signs, etc.? Excel Email Approved Taglines How do I access the conference room or an office at the Excel Realty office? How do I change/update my home address, phone, email, or profile information on the company website? Excel Realty Office Policy Manual What are my options for training? I want to refer another agent to Excel, how do I do that? I have a problem on a transaction and need advice, who do I contact? I would like to get paid through a corporation or LLC, what do I need to do? How do I make more money next year? What is Excel Realty’s Tax ID (TIN)? Is there a Transaction Coordinator I can use? Who do I contact for In-House Loan Services? Is there a Processor I can use? What is Excel Realty’s DRE Brokerage Corporation ID #? What is Excel Realty’s NMLS #? What is Excel Realty’s HUD NAID #? Where is Excel Realty located? Questions about the website? What is our current E & O Policy? Can I buy Excel Realty and Mortgage merchandise? Specific To REALTORS I have a new transaction. When and what do I submit to the office? How do I submit a bid on HUD owned home? How do I reserve office open house signs to use for the weekend? I have a buyer that needs a pre-approval, who do I contact? I need a signed W-9 for Excel Realty I need a blank W-9 How do I submit Broker demands? I need a transaction coordinator? Where can I go for Marketing Tools and Information? How do I make up a good listing flyer? How do I make up a good listing presentation? I have a lead for a good listing, but I am going to need help Can I sell my own home? I need recommendations for a Home Inspector or Property Management Referral? I need recommendations for a Professional Photographer/Videographer, Sign Post Company, or Staging Services? REALTOR Safety Specific to LOAN OFFICERS I have a new transaction. When and what do I submit to the office? How do I get set up with my own Fannie Mae DO login? How do I get set up with a Credit Plus pulling account? I need a processor?